Refund & Cancellation Policy

Last updated: 17 February 2026

Thank you for choosing www.dromicsedu.com for your online courses and training needs. We strive to provide high-quality educational content and exceptional service to our users.

Please read this Refund and Cancellation Policy carefully to understand our guidelines regarding refunds and cancellations.

1. Refund and Cancellation Policy

We offer refund and cancellation under the following circumstances:

  • Course Inaccessibility: If you encounter technical issues preventing access to course materials or completion of the course, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a full refund.
  • Cancellation: Cancellation can only be done within one week from the date of enrollment. No verbal requests will be accepted. The course fee will be refunded after deducting 30% administrative charges.
2. Course Switch Policy

If you are unhappy with the course you have enrolled in, you may request to switch to an alternative course offered by www.dromicsedu.com under the following conditions:

  • Course Availability: The alternative course must be available on our platform.
  • Equal or Lesser Value: The new course must be of equal or lesser value than the original course purchased.
  • Switch Request: Please contact our support team at support@dromicslabs.com with details of your current course and the course you wish to switch to.
3. Refund Request Process
  1. Contact Support: Email your refund request to support@dromicslabs.com stating the reason for the request.
  2. Provide Details: Include your order number, course name, and any supporting information.
  3. Evaluation: Our support team will review your request and determine eligibility.
  4. Refund Processing: Approved refunds will be processed within 30 days and you will be notified via email.
4. Exceptions
  • Course Completion: No refund is available once the course is completed and a certificate is issued.
  • Promotional Offers: Courses purchased under promotional offers are non-refundable unless stated otherwise.
  • Third-Party Platforms: Purchases made through third-party platforms or resellers are subject to their respective refund policies.
5. Contact Us

If you have any questions or concerns regarding this policy, please contact us at support@dromicslabs.com.

6. Changes to this Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Thank you for choosing www.dromicsedu.com. We appreciate your trust and look forward to serving your educational needs.

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